A Cautionary Tale for Future Travelers

I encountered significant issues with my reservation upon arrival, leading to a frustrating evening. The suggested alternative hotel was far from satisfactory. It's crucial to verify the status and avoid misunderstandings to make your stay pleasant.

100% recommend for strolling around

Cozy room, welcoming room, with good wi-fi and 24-hour reception, making it a perfect base for exploring nearby attractions just 13 km from the nearest airport.

All was flawless.

The room was spotless and had a cozy vibe that made me feel right at home. There were great spots to unwind, like the lounge area and a small garden perfect for relaxing. I wish there were more snack options available, but it didn’t take away from my overall enjoyment. 😊

While my stay didn’t occur, I heard buzz about La Botanita's finger-lickin’ tacos nearby, and the pancakes at the beach stalls just hit the sweet spot! They say the cozy vibes of Luna Creciente's lobby made for a perfect chill zone. Who wouldn’t want that? 🌴

On the flip side, I hit quite the snag with my reservation—talk about a bummer! The alternate hotel was a real dive, and the feeling of being misled was a mood killer. Guess it's a reminder to double-check before jet-setting! 😅

Wi-fi was good, but no pets allowed and air conditioning was a bit loud.

Luna Creciente's lobby had a warm, inviting décor, with ample seating and wide pathways, making it wonderfully accessible for seniors like me to navigate comfortably without feeling rushed.

More handrails in common areas would be helpful.

Just a good match for a quick layover in Santa Cruz Huatulco with outstanding value. The cozy lounge area was a great place to relax after a long day. Make sure to double-check your reservation before arriving.

Upon arrival, I faced an unfortunate situation. They had no record of my reservation, and the hotel was fully booked. The alternative accommodation they offered turned out to be an unpleasant surprise. I was directed to a nearby hotel, which I later found out was poorly rated and not worth the same price I was initially charged for Luna Creciente. I paid 350 pesos for a subpar stay in a less-than-ideal place. I found it odd that this new hotel instructed me to pay Luna Creciente, even though I didn’t stay there. I felt misled, and it cast a shadow over what should have been a relaxing visit to Huatulco. This experience highlights the importance of ensuring a hotel’s status before arrival. I hope future travelers check all arrangements thoroughly to avoid similar issues.

The ambiance in the lobby struck a chord with cozy decor and plenty of seating, making it an inviting spot to relax. The hotel featured wide pathways, ensuring a comfortable navigation experience without feeling cramped.

Upon arrival, a significant drawback surfaced—no reservation record existed, and the hotel was fully booked. The alternative accommodation suggested turned out to be a disappointing choice, and the mix-up left a sour taste in my mouth, making me feel misled about my stay. It felt odd to be instructed to pay for a hotel I didn’t actually stay at. it simply muddied the waters more.